Accredited NVQ Training Centre
As an established employment facilitation Matrix-accredited agency with a team of Advice & Guidance qualified staff, we are ideally suited to the delivery of Advice & Guidance and Customer Service NVQ. Our 11 years of experience in employability provision has equipped us with an in-depth understanding of provider needs within employability, job brokerage and training service provision and the delivery of that provision to multi-cultural inner city communities and the targeting of minority groups within those communities. NVQ training services are provided in accordance with individual needs and delivered on a one-to-one basis as we appreciate the difficulty of making staff available for whole day training sessions – therefore our service is tailored to your needs. NVQ trainees will attend the First Call Training Force Centre at St Luke’s in Canning Town, Newham E16 where they will receive targeted and personalised assistance to ensure they achieve the qualification via an intelligent tailored process and within a realistic time frame. With our own expertise within the industry, relevant and focused training provision can be delivered by qualified instructors with personal current and continuing expertise within the Advice & Guidance and Customer Service industries. Our assessors’ continued involvement in the delivery of Advice & Guidance and Customer Services and their contribution toward the achievement and continued delivery of Matrix standards furnishes them with a sharp up to date understanding of Client and Advisor training needs which provides a quality platform for the delivery of Advice & Guidance & Customer service NVQ.
For further details please Contact Mr Lee Whall on 0207 366 6353. |
First Call Training Force - tel: 0207 366 6365 - contact us